Rochedale State School


Name/Grade	Problem	Solution
Tuesday, 23 June, 2009
Prep Aides	Give passwords for MIS	Done
Principal	Report for web pages	Done
Year 7R	Set up laser printer on computers	Done
Year 7W	Set up laser printer	Done
Year 4A	Set up other computer that had been sent back	Done
Year 3T	Send computer back - ok now	Done
Year 4A	Put new computer in room and network to printer	Done
Monday, 22 June, 2009
Newsletter	Proofread and put online	Done
Year 3T	Computer not booting	Remove ram and clean - going OK now
Year 4C	Autorun.inf virus	Put program on all computers - old one infected, reload Windows
Year 4A	Computer shutting down	Replace with new one, start setting up - Done
Tuesday, 16 June, 2009
Web pages	Update Capt Readit, do Writers Camp	Done
Library 5	Not booting	Done
Principal	Check staff email , update Outlook address book	Done
Monday, 15 June, 2009
Library 5	Not booting	Replace HD and reload Windows
Year 3T	Computer not turning on sometimes	Check in my office
Year 7R	Infection in USB drive, printer not working	Feed tray broken, network to 7W laser.
Year 5K	Infection in USB drive	autorun.inf - find program to remove.
Newsletter	Proofread and put online	Done
Tuesday, 9 June, 2009
Web page	Put photos online from Dravuni School, Add photos to Admin Building page	Done
Year 4M	1 computer not working, 2 not printing	Faulty HD send back under warranty, switched printer to other computer, all OK now
Year 2M	2 computers not finding Pokemon, one not online, one not connected to printer	Faulty network plug, NO 4, found Pokémon OK, swapped network outlets
Year 5R	Scan computers, add printer to one	Done - all clean, installed AVG on 2 as SAV was not working
Admin	Reorder 2 computers for admin	Done
Newsletter	Proofread and put online	Done
Library	Rescan computers, bring dead one down for repairs	Done
Tuesday, 2 June, 2009
Library	Scan all library computers	Check scan,3 Computers with won't scan. Format and reload, one HD failing. All viruses were from E drives!
Year 7S	2 Computers with viruses, won't scan	Reformat HD
Year 6L	Child reported virus onUSB drive, from library computers	Teachers told at Staff Meeting and asked to make sure all students virus check USB drives before using them at school and at home. Check 6L and library comuters for viruses, scanned Pokemon
Year 3C/M	4 computers not online	Lead back to outlet is damaged. Being refurbished so won't replace
Year 3N	Monitor not working	Replace with new one
Monday, 1 June, 2009
Newsletter	Put online	Done
Deputy	Find photo of peacock for photographers	Done
Year 5R	Send back rebuilt computer	Done
Thursday, 28 May, 2009
Walkathon photos	Put photos online	Done
Soccer Teams	Take photos and put online	Done
Deputy Principal	Computer not showing G:drive	Deputy rang IMS Help Desk, had no solution. Checked and not showing, had 2 USB drives inserted so removed both and G:drive came back. USB was using drive letter!!
Year 4C	Printer needs to be installed on all computers	Done
Year 3C	Printer not working in Typing Tournament	Done - printer not selected as default printer on computer and needs to be also selected in Typing Tournament
Year 5K	Monitor not showing Windows	Done - faulty lead
Year 1A	Printer not working	Order Lasers for Year 1's.Power lead faulty to printer
Year 5N	Computer not booting	Finish loading Windows and other programs
Year 6C	Monitor not working	Checked leads, OK.
Monday, 25 May, 2009
Year 6C	Monitor not working	Checked leads, OK.
Year 5N	Computer not booting	HD needs replacing - SATA - change CD lead to secondary on mboard, change RAID in bios to anything but RAID. Then Windows will recognise HD.
Newsletter	Proofread and put online	Done
Tuesday, 19 May, 2009
Office	Can't print or email file. Problems with password	Saved as pdf, sentto email OK. Password issues needs to ring IMS Help Desk
Year 4	Year 4 camp web page	Done
Year 4L	One computer beeping, another lost IE icon on desktop	Reseated ram, created new shortcut - all OK
Year 7W	Finish setting up new computer, send to room	Done
Year 6C	Format 2nd drive in extra computer, put in dvd drive to replace CD rom	Done
Monday, 18 May, 2009
Newsletter	Proofread and put online	Done
Year 6C	Installed new computer, upgraded ram and HD in old Optima to use as IWB computer	2nd drive won't read, needs to be formatted
Website	Added forms to forms page	Done
Prep D	Needs latest Flash to run video on UTube	Won't download, do at home
Prep M	New computer won't boot	Check and send back to ACT for repairs
Tuesday, 12 May, 2009
Year 1C	Replace computer as dvd drive won't work on side	Done
Remaining new computers	Checked all with tech from ACT to make sure all dvd drives worked	Done - one more faulty when on side
Year 6/7B	Set up new computer	Done
Newsletter	Put online	Done
Year 6C	Set up laptop online	Wouldn't work with Windows or Mac
Year 6C	Keyboard not working	Finished
Monday, 11 May, 2009
Newsletter	Proofread	Done
Office	Outlook looking for archive.pst	Archived inbox to required folder. All OK
Year 5L	Finish setting up new computer	Done
Year 6C	Keyboard not working	Windows wouldn't reload on SATA drive, changed for another drive and all OK
Friday, 8 May, 2009
Year 6C	Keyboard not working	Works OK in boot sequence but beeps when pressed in Windows. Reload Windows
Guidance Officer	Printer not working	Not set as default and paper was jammed. Removed jam and OK now
Guidance Officer	Can't get online with computer username set up by previous GO	Set up as limited user, changed Internet connection set up in IE and Internet works OK. Changed MIS password, can log in to web mail OK
Year 1M	Set up computer for interactive whiteboard	Increased ram to 512Mb, set up Team Board and Easiteach programs and calibrated white board. All working but need to darken room for better visibility
Year 4K	Monitor not working	Power lead un plugged
Year 1M	Check returned computer for dvd drive working	Still will not eject, email ACT to fix again
Tuesday, 5 May, 2009
Newsletter	Proofread and put online	Done
Year 5K	Computers not online, not networked to printer, one computer not working	Done - power lead was out on one not working. Computer printer attached to must be on.
Year 4K	Install Reading for Literacy on new computer	Done
Year 4C	Install new printer & check one not online	Moved printer and worked OK, checked all computers are online and working with printer
Tuesday, 28 April, 2009
Year 1B	Printer not working, needs lead	OK now
Year 4A	One computer not working, printers not printing	Printer attached to broken computer, changed to another one
Year 3N	Install new printer	Done
Sports Fixtures	Put what is available on website	Done
Year 2M	Check Video Recorder & show how to capture video to computer	Done
Year 2I &2M	Finish Laser Printer	Done
Monday, 27 April, 2009
Year 2I &2M	Install laser printer and network to all computers in room	Not finished
Newsletter	Proofread and put online	Done
Tuesday, 21 April, 2009
Year 6C&W Laser Printer	Set up network printer and add to all computers in room	Done
Newsletter	Proofread and put online	Done
MIS Admin	Teachers on non teaching groups	No teacher's registration nos.
Year 5R	Laptop not going online	Needed settings for school network - done
Year 5K	Computers in new room not networked	Needed leads in cabinet - done
New Software purchase	Phone Macroworks for site licence price and invoice - 0756569656	Done
Thursday, 9 April, 2009
New Admin photos	Put photos on website	Done
Prep Easter Bonnets	Put photos from Easter Bonnet parade on web site	Done
Reading CD's	See teachers to see if they want to get ones trialled	Angus McIntyre OK, Others still looking at
Yrs 5R, 4K, 4M	Put new computers in classrooms	Done
Monday, 6 April, 2009
Newsletter	Proofread and put online	Done
Prep M	Computer finally back from repairs, set up.	Done
Year 3N	Computer finally back from repairs, set up.	Done
Year 4K	Print out chn's MIS ID and password reset sheet.	Will go with class to library to help chn choose own passwords.
Reading Software	Angus McIntyre arrived, give to 7B and 6L to try.	Done
Tuesday, 31 March, 2009
Year 4K	Build new computer	Done
Year 4C	Build new computer	Done
Reading Software	Find Reading Software for Years 3 -7	1300133368 - Macroworks - Angus McIntyre series for 10-16yrs 1800655887 - SoftwareTime - I Read series for Yr 3 - 6. Both to be sent on approval
Year 1B	Problems with PM Readers not installing to hard drive	Installed all PM's on all computers
Monday, 30 March, 2009
Year 1B	Problems with PM Readers not installing to hard drive	Saw teacher, lots of problems, will come back Tuesday and sort them out.
Year 4C	Build new computer	Started
Newsletter	Proofread and put online	Done
Thursday, 26 March, 2009
Orange Card Day	Orange Card Day at Wavell Heights High	Very informative
Monday, 23 March, 2009
Newsletter	Proofread and put online	Done
Music	IP address conflict	Changed IP address
Year 1L	Monitor not working	Replaced with another monitor
Year 6L	Dell has no OS, install Windows	Done
Tuesday, 17 March, 2009
New computers	Distribute Prep computers, check set up and networking	Year 7 kids to help - done
Office	Email still playing up	Ring Helpdesk
Year 4M	Mis ID still not in our MIS	Ring Helpdesk
Year 2W	CD not working and install PM Readers	Put in new one. PM done
Year 1B	Install more PM Readers to network	Done
Newsletter	Put online	Done
Year4D	Computer not starting up	Started OK, slow and freezes while thinking. Edited startup, ran virus scan and defrag HD
Monday, 16 March, 2009
Year 7B & 7S	Reset passwords for students whose passwords aren't able to be changed themselves	Done.
Year 1B	Install PM Readers to network	Done.
Year 4K	Install Reading for Literacy to 1 computer, fix sound on other	Done.
Prep M	Computer returned still has no DVD working	Emailed ACT to come and get it again
PM Readers	Email ISBN nos to Cengage for site licences	Done
Tuesday, 10 March, 2009
Office	Import pst file for Office computer again. Not retaining settings.	Done, showed how to import if it happens again
Year 3C	Reinstall printer on different computer as not sharing properly on Dell one	Done
PrepU	Finish setting up extra computer	Done
PrepD	Finish setting up extra computer	Done
PrepA	Finish setting up extra computer	Done
AFQL Visit	Do web page & put online	Done
Year 3 Story Teller	Do web page & put online	Done
Newsletter	Proofread & put online	Done
Monday, 9 March, 2009
Captains Induction	Do web page for School Captains Induction	Done. New heading for all web pages with new photo on done at home.
ICT Plan	Finish Technology part.
Software Licences	PM Readers - check numbers and email to Cengage
Thursday, 5 March, 2009
Software Licences	Check and print out for teachers	Done
Year 4& 5	Print out MIS ID's & Photo copy	Done
Office	Email not working	Rang IMS, needed to create new profile for email Control Panel - Mail - Delete all profiles, add new in required name. Files, select, pst file from S Drive, import. Open OUtlook, add account. Import files from S drive again if not showing up.
Prep A	Monitor not coming on	Worked OK, intermittent fault, will replace with spare
Monday, 2 March, 2009
ICT Committee Meeting	8am Year 1C room	Done
Year 6L	Check Dell's for repairs	One fixed, other working OK when tech came. Lights 3 and 4 on indicate video card failure. 2nd computer working OK when tech came so not repaired.
Teachers' website	Update Year 7 page	Done
Year 1C	Network Colour laser printer	Done
Year 3C	Finish setting up printer	Done
Year 1S	Network computer	Done
Year 6W	Can't open child's video on DVD	Opens with Windows Media Player, need to download latest version.
Year 5R	Windows Moviemaker needed on computers	Part of Win XP SP2, copied disk for teacher to install on whatever computer needed
Newsletter	Proofread & put online	Done
Thursday, 25 Feb, 2009
Year3C	Finish setting up printer	Drivers still not available
Prep M	Set up one new computer	Done
Year 1C	Finish other 2 new computers, get Yr 7's to take 2 finished to room	Done
Monday, 23 Feb, 2009
Teacher Aides	Network Colour laser printer	Done
Year3C	Finish setting up printer	Done
Year 5F	Finish setting up printer	Done
Newsletter	Put online	Done
ICT Plan	Start
Thursday, 18 Feb, 2009
Year 1B	Printer needs installing, teachers web site not working from home computer	Printer had loose cartridge, fixed and shared. Home computer needs security settings changed to allow scripts
Year 1C	Finish new computer, get Yr 7's to take 2 finished to room	Done
Year 3C	Printer needs installing	Done
Year 5F	Printer not working	Dead replaces with T Aides one
Year 4K	Printer not working, one not printing landscape	Computer needs reformatting, leave for MOE, other OK
MOE Readiness	Map of school with room numbers for Sys Tech	Done
Monday, 16 Feb, 2009
MOE Readiness	School walk around to check MOE Readiness	8.30am to 3.45pm
Monday, 9 Feb, 2009
Year 3N	Sound on computers not loud enough	Check sound in task bar.
Library	Server giving error message	Unplug from UPS and into mains, check battery in UPS
Prep M	Set up printer on new computer	Done
Newsletter	Proofread & put online	Done
New computers	Set up for classrooms -	One done
Staffroom Computer	Check going into Printer OK	Done
MIS IDs	Bulk upload Years 4 - 7 from SIMS to MIS, print our all user names and reset password for all users. Print out instructions for teachers to have chn change passwords	Done
Friday, 6 Feb, 2009
Replacement computers	Set up for classrooms - PrepM & Year 5K	One won't boot, returned, other same HD
Staffroom Computer	Check username and password working OK	Done
Year 3T	Check all printers networked	One needed to be added, others OK
New Printers	Order 5 colour lasers and see teachers re place to put them in rooms on network - arrive next Wed.	Done
PrepM	Strip old computer and write off	Done
Year 7R	Printer needs to be networked	Moved printer to classroom computers and networked all and teachers laptop
Year 7S	Check Internet on laptop	Changed proxy, MIS slow
Year 4C	2 Computers not working	One started OK, other video card problem
Tuesday, 3 Feb, 2009
Printers	Check consumption of HP4600DN colour lasers, email re supplying 5 for cheaper price	Done
Year 5K	Motherboard faulty not HD so replaced with Deputy's computer	All working and printer networked
Year 2I	MIS ID's for kids	Print out MID ID's for Year 2I &2M
Library Dungeon	Computer not booting	Power supply dead - sent to CP for new one. Replace computer if not power supply. (Was power supply)
Prep M	Computer not booting	Motherboard faulty same as 5K - replace with new 2nd hand Acer
Prep J	Computer not booting, speakers not working	Keyboard not working so wouldn't boot, speakers in wrong hole - needs to be green one.
Year 5R	Printer not working	OK now and all networked
New computers	Arrived today	To be set up and distributed
Newsletter	Put online	Done
Thursday, 23 Jan, 2009
New desks	Order 5 new desks Officeworks for Prep and Year 6W	Done
New computers	Email ACT for Quote	Done
Newsletter	Proofread and put online	Done
Deputy	Install Office 2007 patch	Done
Year 5K	Network leads to put online, one computer not working, needs new HD	Leads not arrived yet
School	Check classes who have moved and change computer allocations, check what is needed for new classes	Done
Year 1S	Computer not working	Emailed ACT to pick up and fix
Year 1L	Computer not working	Emailed ACT to pick up and fix
Tueday, 27 Jan, 2009
Office	Computer not booting	Needed new power supply - done
Teacher Aides	Add new teachers to photo copier	Done
Office	New classes map	Done
School	Change web pages for new classes, change email addresses and add new ones	Done
Year 5R	Printer not working	Checked needs more time on it.
Name/Grade	Problem	Solution
Tuesday, 9 December, 2008
Year 6L	Check network connections and connect all	Done
Pokemon	Delete all old files, create new folders for 09	Done
Monday, 8 December, 2008
Newsletter	Proofread and put online	Done
Year 3C	Computer not working	OK when tested
Pokemon	Back up files to DVD	Most done, finish Tuesday
Classes 09	Map of classes for 09	Done
Monday, 1 December, 2008
Newsletter	Proofread and put online	Done
Year 3T	Internet not working	Statewide outage
Year 6C	One computer not printing	Printer not selected as default
Office	Cash drawer still not fixed	Rang Rhys, coming today
USB Drives	See tuckshop about stocking them for next year	Rang contact re details, left message to ring back
Tuesday, 25 Nov, 2008
Year 6W	Computer not working	Finish finding drivers and reloading Windows
Year 3T	Network not working	Lead broken, put in new lead OK
Aides	Printer missing lines	Clean heads and check - all OK
Office	Install new Cash Drawer printer	Done but cash drawer not working, Rhys to come and fix
Monday, 24 Nov, 2008
Newsletter	Proofread and put online	Done
Year 6W	Computer not online, one blue screen, printer not working	Computer network point not active, moved to other point, printer moved to different computer, other computer needed Windows reloaded
Year 6A	Printer needs to be networked	Done
Year 2S	Network not working	To get electrician to fix wall plug
Year 3T	Network not working	Check
Principal & Office	Install docx converter for Office	Done, file on G Drive and Pokemon for other computers needing it
Monday, 17 Nov, 2008
Newsletter	Proofread and put online	Done
Evacuation Map	Make new map adding Prep and Temporary classrooms	Done
Year 1A	Laptop not finding IP address	Done
Star Printer	Install new Star Printer in office
Teachers Website	Add new Maths Programs	Done
Tuesday, 11 Nov, 2008
Teachers Website	Add English documents to year level pages	Done
Prep D	Speakers ineffective, sound not working properly	Gave new speakers
Year 4D	Google missing from one computer
Laser Printers	Check out prices and feasibility of replacing ink jets with laser printers next year for MOE	Done
Year 3C	Printer not working	Belt broken, shared computers to other printer
Deputy Principal	Reformat Deputies old computer and load Windows for classroom use	Reloaded OK this time. Still needs drivers
Monday, 10 Nov, 2008
Newsletter	Proofread and put online	Done
Deputy Principal	Reformat Deputies old computer and load Windows for classroom use	Still not finished, needs to be reloaded
Year 6C	Computers not online	Network leads were either out or missing. Networked printers as well
Monday, 3 Nov, 2008
Teachers Website	Add new English Programs	Done
Newsletter	Put online	Done
SCIDS	Check teachers data and correct on SCIDS website	Done
Deputy Principal	Reformat Deputies old computer and load Windows for classroom use	Started - some drivers missing and hard to find.
Principal	Set up mailing list for Principal on his computer	Done
Year 4K	Computer frozen	Was OK, just slow loading Internet
Tuesday, 28 Oct, 2008
Year 4D	One School registration set up.	Done
Prep A	Computer not booting up, won't print	Started in last know good configuration (Press F8 repeatedly as starting). Prints OK. Will rebuild if continues blue screen.
Year 2M	Rebuild replacement Dell	Done
Year 4	Web page for Yr 4 camp	Done
Update MIS	Continue adding students to MIS that were not on.	Done
Monday, 27 Oct, 2008
Chinese	Teacher needed One School registration set up.	Done
Year 1A	Printer not networked, Kid Pix won't install on new Dell	New Dell's have partitioned hard drive so all programs need to be installed on D: Drive not C: drive. Moved printer to older Dell to share and networked all computers to it.
Newsletter	Put online	Done
Year 7B	Put Office on replacement Dell	Done
NAPLAN results	Add to web page	Done
Monday, 20 Oct, 2008
Year 2M	Dell not booting up	Return under warranty
Year 4C	Printer not working	Wrong default had been set, computer not online. Checked and all working
Year 7S	Set up new laptop	Done
Thursday, 14 Oct, 2008
G.Healey	Laptop not going on network or Internet properly	Needed autoproxy settings, changed start up so starts faster.
Deputy's Computer	Local Profile not allowing Outlook to start	Change setting in Mail Profile to always ask for profile and works OK.
Year 3C	Dell making a funny noise	Noise went on restarting and jiggling case.
Year 3T	Computer not finding Pokemon	Network cable not plugged in
Year 6/7B	Descriptions put online	Done
Prep A	Computer not turning on	Started in safe mode, uninstalled latest program and works fine now.
Monday, 13 Oct, 2008
Newsletter	Put online	Done
Deputy's Computer	District Tech came to set up.	Needed to be reformated and SOE installed. Email profile was corrupt so needed to be recreated.
Year 3T	Set up new computer	Done
Year 6/7B	Descriptions put online	Need Flash drives for copies of files, finish Tuesday.
Year 7S	Laptop won't show up projector	Checked, USB not working either, couldn't get going.
Year 3C	Dell making a funny noise	Check on Tuesday, ring Dell for warranty.
Monday, 6 Oct, 2008
New Server	Ring Dell to cancel as MOE not going in until next year now	Done
Year 3T	Take computer to office to be picked up, email ACT to pick up and bring replacement	Done but new one has not arrived yet.
DP Computer	Ring IMS to see why haven't been out to set up new computer	Didn't have record of job!!
Newsletter	Put online	Done
Update MIS	Continue adding students to MIS that were not on.	Still not finished
Thursday, 18 Sept, 2008
Update MIS	Continue adding students to MIS that were not on.	Nearly finished!!
Prep J	Needs speakers for one computer	Gave set of speakers.
Year 4D	Printer not working.	Unplugged printer, closed down computer, printer came back OK
Year 4K	Computer not coming up. Printer still not working on one	Trying to use password, none needed. Installed printer on computer but still won't print. Use flash drive to transfer to other computer.
Year 3T	Computer not turning on	Email Aus Computers as under warranty
RAM Upgrade	Finish Ram upgrade	All done
Monday, 15 Sept, 2008
New photocopier	Learn how to send reports to Data 3	Send in each month and print out usage report for aides
Year 4K	2 not online, one not printing	Wrong autoproxy settings in one.
Year 6	Reset all passwords, print out list of Year 6 students	Give teachers lists at Staff meeting Tuesday
RAM Upgrade	Continue Ram upgrade	Started, over half done
Year 2	Add photos to Yr Scientist page	Done
Newsletter	Put online	Done on Tuesday in lunch hour
Monday, 8 September, 2008
Library	One bank of computers not turning on	Switch thrown in switch board
New Server	GIve Belinda info to order new server for MOE	Done
Old Server	Email S/N and Model to MOE Coordinator	Done
RAM Upgrade	Start upgrade of RAM in computers with 256Mb	Started, over half done
Newsletter	Put online	Done
Tuesday, 2 September, 2008
Year 5R	Install in classroom	All done and installed, printer networked
Year 5K	Set up new computer, install in classroom	All done and installed, printer networked
French	French program online	Phoned again this morning, still not working
Year 4K	Internet not working on 2 computers	All OK when checked
MIS user names	Put students not on MIS on.	Started
Monday, 1 September, 2008
French	Set up French program online	3 phone calls and still not working
Aides	Computer won't start	Motherboard faulty, set up new one
MIS user names	Put students not on MIS on	Need EQ ID's and birth dates first
Newsletter	Put online	Done - at home
Year 3N&3T	Need speakers, Google Earth for computers	Can try Google Earth but uses lots of bandwidth
Year 5K & 5R	Set up 2 new computers	5R computer done
Monday, 25 August, 2008
Deputy Principal	Ring IMS about setting up new computer	Systems technician has to set it up
Year 5KR	Laptop not going on Internet	IP conflict doesn't show up in Vista - OK now
Newsletter	Put online	Done
Library	Leads pulled out of video player	Sorted out leads and put back right way
Year 4C	Put different printer on teachers laptop, install SAV and network to back printer.	Done
Year 2S	Printer not working, Dell not working properly.	Dell OK now, printer dead, installed different printer.
Year 5R	Install new hard drive and set up.	SATA hard drive needs an adaptor, waiting for that.
Tuesday, 19 August, 2008
French	Install French program on laptop	Spent 1.5hrs on it and still not working properly
Year 1A, 6C	Check new computers are all running OK	Done
Year 5R	Set up new computer. Change monitor on one.	One with new monitor stopped working - HD dead, ordered new HD
Year 2I	One computer not working.	Started after fiddling with power lead.
Year 4C	Network and check laptop working with printer.	All good
Monday, 18 August, 2008
Year 1A	Set up 1 new computer and install	Done.
Year 5L	Set up 1 new computer and install	Done.
Year 6C	Set up 2 new computers and install	Done. SAV won't update - change setting to autoproxy.eq.edu.au in Live Update in Control Panel and add user name and password
Newsletter	Put online	Done
Cost Plus	Ring and order ram for upgrades	Done
Jaycar	Ring about USB extenders for Yr 7 and 6	Rang, have some $9.95 each, check if correct ones first
Tuesday, 5 August, 2008
Serials	Finish checking serial numbers for ram upgrade	Finished and sent to Cost Plus for quote
Library	Set up other 3 new computers	Done
Library	New printer to print on CD's and switch for extra computers	Went to Harvey Norman to buy
All staff	ICT Census Survey	Collated answers for survey, some still not handed back
Year 3N	Printer not feeding paper	Installed new printer and shard with other computers
Year 7L	2 students needed MIS ID	Done
Monday, 4 August, 2008
Library	Check to see why 3 new computers are not online and teachers can't find Pokemon	Teachers need to check that power is going to switch as kids kick out leads. If Pokémon shortcut is gone need to access from My Computer using mapped drive. Can create new shortcut on desktop by right clicking and creating shortcut on desktop.
Year 4C	Move printer on to different computer, share printer with all computers. Give class list of MIS ID's	Done
Year 2I & M	Give back book and show website done over weekend	Done
Serials	Check serial numbers for ram upgrade	Done
Newsletter	Proofread and correct office copy. Put online	Done
ICT Survey	Collate results	Need to rest of results to complete
Year 1M	See about uploading material for ICT licence	Done
Tuesday, 29 July, 2008
Year 7L	Install Office 2007 on laptop	Done
All staff	ICT Census Survey.	Survey for teachers section of ICT Census
Library	Set up 6 new computers for library lab	5 done and 4 installed, 3 online. 1 to go
Year 4C	Print out Yr 4 list of MIS ID	Done
Monday, 28 July, 2008
Year 4C	Move scanner back to computers so can share. Share printer with all computers. Replace monitor on extra computer.	Done
G. Healey	Units to go on teachers web site	Done
Year 6L	Check printer	OK
Newsletter	Put online	Done
Year 5R	See about unblocking class website	Need to send URL - done and unblock requested
Year 6A	Internet for laptop not working	Needed school settings - OK now
Year 4C	Laptop not working	Lead to IWB not plugged in
Tuesday, 22 July, 2008
Year 3C	New HP not working, one other not working either	Power lead loose on screen on other, rang HP to come and fix. Came Wednesday.
All staff	ICT Survey.	Did up ICT survey to lead to compiling updated computer skills list for school.
Year 4C	Check scanner set up on laptop	Laptop won't open antivirus program or change name in Control panel. Could be virus, needs to be checked
Marg	No email	Set up email account
Year 1S	Needs Adobe 9	Set up
Year 6C	Computer not working	Motherboard dead - order new 2nd hand one
Monday, 21 July, 2008
Year 7B	Powerpoint not working opening quickly. Network Printers.	Reinstalled, downloaded updates. Printers done.
Year 6C	Computer not working. Printer jammed.	Installed new printer
D Block	Check all computers are online,	Done
Newsletter	Put online	Done
Year 1S	No Internet	Lead loose
Tuesday, 24 June, 2008
Library	Order 6 new computers for library.	Done
Year 6A	Teamboard not working on laptop	Fiddled with USB, reinstalled Teamboard software and is now going!!
Year 1S	Workstation not booting up properly.	Replaced ram, tried to reinstall Windows but can't find HD. Quote from CP to replace HD and upgrade Ram to 512Mb
Year 3K	Teacher password not working.	Reset in MIS
Kid Pix	Do note for teachers on how to install.	Done
Sports Day	Take photos, put in slide for web pages	Done
Monday, 23 June, 2008
Library	Install KidPix on network and install on library computers	On Pokemon, find the "KidPixNetwork" Folder. In that folder is a file called "WorkStation Installer". Double click to run. Let it install to C; drive on the workstation but when it asks for location of Server, click on "Browse" and go to Pokemon and click on the "KidPixNetwork" Folder. Follow the prompts to complete installation.
Monday, 16 June, 2008
Year 1S	Computer not online	Plug on wall at data outlet was loose.
Year 6L	IP conflict with another computer	Changed IP address to one not used already.
Newsletter	Put online	Done
Year 4K	Computer frozen and new mouse needed	Reset computer, started fine. New mouse installed.
Library	2 mice not working	One was frozen, replaced mouse. Computer near window's mouse needs to be removed and reinserted as the computer plays up occasionally.
Web pages	Do web pages for Imagination Show, Year 3 Science, Prep and Maths Challenge	All done.
Tuesday, 10 June, 2008
Office	Virus on Admin computer	Updated antivirus, researched type, rescanned computer, all OK
Year 6A	Children couldn't open Word files in Office 2007 from flash drive on to school computers	Opened students' files and converted them to 2003. Showed them how to save as 2003 in Word 2007.
NOTE: Teachers please advise students to save files as Office 2003 if they are using Office 2007 at home. I will not be installing 2007 on school computers as when MOE comes it will only have Office 2003.
Year 5R	New cable for laptop	Installed new 20m network lead, works on Internet fine now
Year 7B/7L	Office 2007	No tool in 2007 to scan straight into Word 2007, Form toolbar not present either so reports can't be unlocked to type in if you use 2007. Advised to use 2003.
Deputy Principal	New laser printer needs to be installed	Done
Old Computers	Get ready for dumping	All marked for Jeff and Edquip no. recorded
Report Cards	Work out how to unprotect form in 2007	Worked out and made instructions in Word - on teachers website.
Newsletter	Put online	Done
Monday, 2 June, 2008
Year 7l	Set up new laptop	Done - needed to reload Windows
Tuesday, 27 May, 2008
Office	Laser Printer giving 49 error	Googled error, needed firmware upgrade, done.
Year 4C	Printer not registering	Reinstalled printer and shared with other computers.
Year 4K	Replace hard drive.	Hard drive brought by suppliers, wrong size, replacing complete machine.
Year 6W	Set up new computer	Installed and printer installed, checked out old one, faulty m/board.
Year 6/7B	Printer not working, computer not working	USB Leads missing from printers, ram needed reseating in computer, upgraded ram to 512Mb in 2 computers.
Library	Investigate upgrading ram in older computers in lab	Took computer to supplier, checked ram type and priced - $700 to do 17 computers.
Monday, 26 May, 2008
Newsletter	Put online	Done
Year 5R	Take ram from Year4K old computer to upgrade.	Installed ram but wouldn't work, so removed. Needs new computer.
Year 4K	New computer won't boot up.	Hard drive not showing up. Emailed Suppliers
Year 6W	Started setting up new computer.	Finished, set up Tuesday
Monday, 19 May, 2008
Newsletter	Put online	Done
Library	Do site survey of library with Systems Technician	Took photos, filled in forms for CDM to upgrade library switch to 48 port and upgrade cabling for all computers.
Tuesday, 13 May, 2008
Newsletter	Put online	Done
Year 6/7B	Printer not working, computer not working	USB Leads missing from printers, ram needed reseating in computer, upgraded ram to 512Mb in 2 computers.
Library	USB ports still not working	Reseated card in different slot, working OK now.
Prep J	Camerapics folder missing from Pokemon	Folder had been moved into other folder. To find do a search - Start, Search/All files and folders/Look in - Pokemon, type in folder name in "All or part of this file name"
Year 4K & 5L	Set up new computers	Started, nearly finished - ready 19/5/08
Old Computer	Set up computer for Prep	Took ram from one computer & installed in similar model to make 512Mb.
Monday, 12 May, 2008
Year 4L	No Flash player on computer, Set up replacement computer	Flash Player in Computer Setup folder on Pokemon, new computer installed.
Year 4D	Set up replacement computer	Done
Library	UPS not working properly	Not plugged in correctly
Year 2S	Internet intermittent, One CD ejecting all the time. IP address conflict	Ran lead to other end of room for Internet, changed IP address and installed new CD player.
Year 2W	3 Computers not on network	One not plugged in, socket plug missing, others worked ok.
Tuesday, 29 April, 2008
Year 4D & 4L	Set up replacement computers	Started
Year 3T & 3C	Install printers for new computers	Done
Year 3T & 3C	Trouble installing Reading for Literacy	Copy folder for Reading for Literacy level eg RL3 folder from Pokemon to C: drive of local computer. When copied, open folder on C: drive and look for RL3_XX file. Right click to create shortcut and then drag to desktop. Rename Reading Literacy 3 etc.
French	Word not starting properly, No sound	Reinstalled Office 2003, Changed sound settings which were muted, OK now
Aides	Computer not starting up	Video card driver fault, started OK on reset
Software	Check Kid Pix Site Licence	Didn't have site licence, ordered from Software Time $925 for network licence for Kid Pix and Story Book Weaver
Library	USB cards	Put in 4 USB cards
Monday, 28 April, 2008
Library	Not accessing Internet, server shutting down Some not reading USB	UPS sent away for new batteries 4 USB 2 cards arrived
Year 3T	Set up 2 computers	Finished and set up
Year 7B	Needs Publisher on laptop	Needs new HD, ordered
Year 1S	New computer not booting	Needs new HD, ordered
Newsletter	Put online
Monday, 21 April, 2008
Library	Not accessing Internet, server shutting down Some not reading USB	UPS needs new batteries Buy 4 USB 2 cards for computers
Year 3T	Set up 2 computers	Started but not finished
Newsletter	Put online
Tuesday, 15 April, 2008
Year4C	Computer not starting up	OK today
Year1S	Computer not starting up	OK today
Year 7B	New Laptop not going online	Put in settings to use school network
Year 7L	Laptop not going online	Changed Internet settings to http://autoproxy.eq.edu.au
Year 3N	Set up 2 computers	Reload Windows on Dell, network settings for both, Office for Dell, Roxio on HP
Office	Need to access SCIDS website	accessed site, uploaded students from SIMS to MIS
Monday, 14 April, 2008
Year2I	Computer not going into Windows	Activated Windows
Year 1M	Finish setting up 1 replacement computer	Reloaded Windows XP and installed settings and programs
Year 3D	Set up 1 new computer	Install Roxio and network settings
Year 2S	Set up 2 replacement computers	Reloaded Windows XP on each and installed settings and programs. Had to reformat HD and reload Windows as one caught loveatuto from Pokemon when installing program.
Library	Pokemon and some library computers not turning on	Checked switch box and reset thrown switch.
Library	Pokemon has Loveauto virus again	Cleaned from Pokemon.
Office	Web page won't print to fit on page	Installed IE7 which has a shrink to page function
Tuesday, 1 April, 2008
Prep U	Computer not working	Replaced Hard drive, reloaded Windows
Year 2M	2 Computers not working	Set up 2 computers to replace 2 dead ones - one new HP and one 2nd hand Dell. Reloaded Windows on Dell
Chinese	Easter cards for Web pages	Scan 6 Chinese Easter cards, make a web page to display cards
Monday, 31 March, 2008
Year 3C/M	Printer not working, 2 Computers not working	Installed new printer, networked it to other computers. Reseated ram on 1 computer, changed power cable on other - all working ok
Year 2S	Printer not working	Cable had come out of printer
Year 1S	Sound not working on one computer, 2 new ones need Flash Player, one computer wouldn't accept password for Internet	Checked sound setup and was muted. Installed Adobe Flash player on 2 computers form file on Pokemon. Replaced keyboard on one that wouldn't accept password.
Year 5R	2 computers not printing	Reinstalled printer on both computers and now working.
Year 7B	Laptop not connecting to Internet	Removed Antivirus and installed SAV, checked settings, working OK
Year 7L	Student's PowerPoint not opening	Installed Office 2007 on one computer, opens OK with 2007
Year 2M	2 computers not working	HD dead in one - to be replaced under replacement scheme. Other dead - replace this one instead of one scheduled for replacement and ram to be upgraded.
Year 2	Needs MIS ID and passwords	Printed out all Year 2 MIS ID's for teachers to check, reset password for all Year 2 to a common password.
Newsletter	Put Newsletter online	Done
Year 6L	Office document opens in a student's file	Restore Normal.dot. C:\Documents and Settings\my username\Application Data\Microsoft\Templates. With Word closed, delete old normal.dot. Normal.dot restores itself on restarting Word.
Year 7B	Scanning program to scan documents to Word	In Microsoft Office, Select Microsoft Office Tools, then Microsoft Office Document Imaging. Open program and select scan. When scanned go to Tools, Send Text to Word.
Prep U	Computer not starting up	Reload Windows - problems loading, do on Tuesday.