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Featured and/or New Pages:
* Year 4D Inquiry  Based
   Learning
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    Induction
* Year 5 Leadership
* Ch 7 & 96.5 Fm Visit
* Reflections of Korea
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Click here to meet Rosa Man, our World Vision child.

 

 

 

 

 

 

COMPUTER SUPPORT FORM:
 
Please fill in the form below to let me know what support you require for your computers. If you need other items like mice or keyboards you can also indicate that on the form and I will obtain them for you as well. Software should only be purchased that meets the needs of a year level rather than an individual class and site licences will be needed to serve more than one computer. These can be very expensive so please discuss this with your colleagues before ordering. Also check the library for software that we already have first. Please remember that ink for printers is kept in the Office with Belinda Papa.
Your name/class:
Your email address:
Date:
Importance of request:
Edquip number of computer needing repairs.
(Located on case of computer)
Please describe the problem:
Other items required:
(PS2 Mice and keyboards are the older style with a green or purple connector. USB have a flat connector.)
 
(Select all that apply; use CTRL-click to select)
Please list other requirements:
 
Please list software required and reason for requiring it:
(Also list if you need a site licence.)
Please submit web sites that you have found useful.
(A web page has been created with these sites.)

Recently completed support items:

 

Name/Grade Problem Solution
Tuesday, 23 June, 2009    
Prep Aides Give passwords for MIS Done
Principal Report for web pages Done
Year 7R Set up laser printer on computers Done
Year 7W Set up laser printer Done
Year 4A Set up other computer that had been sent back Done
Year 3T Send computer back  - ok now Done
Year 4A Put new computer in room and network to printer Done
Monday, 22 June, 2009    
Newsletter Proofread and put online Done
Year 3T Computer not booting Remove ram and clean - going OK now
Year 4C Autorun.inf virus Put program on all computers - old one infected, reload Windows
Year 4A Computer shutting down Replace with new one, start setting up - Done
Tuesday, 16 June, 2009    
Web pages Update Capt Readit, do Writers Camp Done
Library 5 Not booting Done
Principal Check staff email , update Outlook address book Done
Monday, 15 June, 2009    
Library 5 Not booting Replace HD and reload Windows
Year 3T Computer not turning on sometimes Check in my office
Year 7R Infection in USB drive, printer not working Feed tray broken, network to 7W laser.
Year 5K Infection in USB drive autorun.inf - find program to remove.
Newsletter Proofread and put online Done
Tuesday, 9 June, 2009    
Web page Put photos online from Dravuni School, Add photos to Admin Building page Done
Year 4M 1 computer not working, 2 not printing Faulty HD send back under warranty, switched printer to other computer, all OK now
Year 2M 2 computers not finding Pokemon, one not online, one not connected to printer Faulty network plug, NO 4, found Pokémon OK, swapped network outlets
Year 5R Scan computers, add printer to one Done - all clean, installed AVG on 2 as SAV was not working
Admin Reorder 2 computers for admin Done
Newsletter Proofread and put online Done
Library Rescan computers, bring dead one down for repairs Done
Tuesday, 2 June, 2009    
Library Scan all library computers Check scan,3 Computers with won't scan. Format and reload, one HD failing. All viruses were from E drives!
Year 7S 2 Computers with viruses, won't scan Reformat HD
Year 6L Child reported virus onUSB drive, from library computers Teachers told at Staff Meeting and asked to make sure all students virus check USB drives before using them at school and at home. Check 6L and library comuters for viruses, scanned Pokemon
Year 3C/M 4 computers not online Lead back to outlet is damaged. Being refurbished so won't replace
Year 3N Monitor not working Replace with new one
Monday, 1 June, 2009    
Newsletter Put online Done
Deputy Find photo of peacock for photographers Done
Year 5R Send back rebuilt computer Done
Thursday, 28 May, 2009    
Walkathon photos Put photos online Done
Soccer Teams Take photos and put online Done
Deputy Principal Computer not showing G:drive Deputy rang IMS Help Desk, had no solution. Checked and not showing, had 2 USB drives inserted so removed both and G:drive came back. USB was using drive letter!!
Year 4C Printer needs to be installed on all computers Done
Year 3C Printer not working in Typing Tournament Done  - printer not selected as default printer on computer and needs to be also selected in Typing Tournament
Year 5K Monitor not showing Windows Done - faulty lead
Year 1A Printer not working Order Lasers for Year 1's.Power lead faulty to printer
Year 5N Computer not booting Finish loading Windows and other programs
Year 6C Monitor not working Checked leads, OK.
Monday, 25 May, 2009    
Year 6C Monitor not working Checked leads, OK.
Year 5N Computer not booting HD needs replacing - SATA - change CD lead to secondary on mboard, change RAID in bios to anything but RAID. Then Windows will recognise HD.
Newsletter Proofread and put online Done
Tuesday, 19 May, 2009    
Office Can't print or email file. Problems with password Saved as pdf, sentto email OK. Password issues needs to ring IMS Help Desk
Year 4 Year 4 camp web page Done
Year 4L One computer beeping, another lost IE icon on desktop Reseated ram, created new shortcut - all OK
Year 7W Finish setting up new computer, send to room Done
Year 6C Format 2nd drive in extra computer, put in dvd drive to replace CD rom Done
Monday, 18 May, 2009    
Newsletter Proofread and put online Done
Year 6C Installed new computer, upgraded ram and HD in old Optima to use as IWB computer 2nd drive won't read, needs to be formatted
Website Added forms to forms page Done
Prep D Needs latest Flash to run video on UTube Won't download, do at home
Prep M New computer won't boot Check and send back to ACT for repairs
Tuesday, 12 May, 2009    
Year 1C Replace computer as dvd drive won't work on side Done
Remaining new computers Checked all with tech from ACT to make sure all dvd drives worked Done - one more faulty when on side
Year 6/7B Set up new computer Done
Newsletter Put online Done
Year 6C Set up laptop online Wouldn't work with Windows or Mac
Year 6C Keyboard not working Finished
Monday, 11 May, 2009    
Newsletter Proofread Done
Office Outlook looking for archive.pst Archived inbox to required folder. All OK
Year 5L Finish setting up new computer Done
Year 6C Keyboard not working Windows wouldn't reload on SATA drive, changed for another drive and all OK
Friday, 8 May, 2009    
Year 6C Keyboard not working Works OK in boot sequence but beeps when pressed in Windows. Reload Windows
Guidance Officer Printer not working Not set as default and paper was jammed. Removed jam and OK now
Guidance Officer Can't get online with computer username set up by previous GO Set up as limited user, changed Internet connection set up in IE and Internet works OK. Changed MIS password, can log in to web mail OK
Year 1M Set up computer for interactive whiteboard Increased ram to 512Mb, set up Team Board and Easiteach programs and calibrated white board. All working but need to darken room for better visibility
Year 4K Monitor not working Power lead un plugged
Year 1M Check returned computer for dvd drive working Still will not eject, email ACT to fix again
Tuesday, 5 May, 2009    
Newsletter Proofread and put online Done
Year 5K Computers not online, not networked to printer, one computer not working Done - power lead was out on one not working. Computer printer attached to must be on.
Year 4K Install Reading for Literacy on new computer Done
Year 4C Install new printer & check one not online Moved printer and worked OK, checked all computers are online and working with printer
Tuesday, 28 April, 2009    
Year 1B Printer not working, needs lead OK now
Year 4A One computer not working, printers not printing Printer attached to broken computer, changed to another one
Year 3N Install new printer Done
Sports Fixtures Put what is available on website Done
Year 2M Check Video Recorder & show how to capture video to computer Done
Year 2I &2M Finish Laser Printer Done
Monday, 27 April, 2009    
Year 2I &2M Install laser printer and network to all computers in room Not finished
Newsletter Proofread and put online Done
Tuesday, 21 April, 2009    
Year 6C&W Laser Printer Set up network printer and add to all computers in room Done
Newsletter Proofread and put online Done
MIS Admin Teachers on non teaching groups No teacher's registration nos.
Year 5R Laptop not going online Needed settings for school network - done
Year 5K Computers in new room not networked Needed leads in cabinet - done
New Software purchase Phone Macroworks for site licence price and invoice - 0756569656 Done
Thursday, 9 April, 2009    
New Admin photos Put photos on website Done
Prep Easter Bonnets Put photos from Easter Bonnet parade on web site Done
Reading CD's See teachers to see if they want to get ones trialled Angus McIntyre OK, Others still looking at
Yrs 5R, 4K, 4M Put new computers in classrooms Done
Monday, 6 April, 2009    
Newsletter Proofread and put online Done
Prep M Computer finally back from repairs, set up. Done
Year 3N Computer finally back from repairs, set up. Done
Year 4K Print out chn's MIS ID and password reset sheet. Will go with class to library to help chn choose own passwords.
Reading Software Angus McIntyre arrived, give to 7B and 6L to try. Done
Tuesday, 31 March, 2009    
Year 4K Build new computer Done
Year 4C Build new computer Done
Reading Software Find Reading Software for Years 3 -7 1300133368 - Macroworks  - Angus McIntyre series for 10-16yrs
1800655887 - SoftwareTime - I Read series for Yr 3 - 6. Both to be sent on approval
Year 1B Problems with PM Readers not installing to hard drive Installed all PM's on all computers
Monday, 30 March, 2009    
Year 1B Problems with PM Readers not installing to hard drive Saw teacher, lots of problems, will come back Tuesday and sort them out.
Year 4C Build new computer Started
Newsletter Proofread and put online Done
Thursday, 26 March, 2009    
Orange Card Day Orange Card Day at Wavell Heights High Very informative
Monday, 23 March, 2009    
Newsletter Proofread and put online Done
Music IP address conflict Changed IP address
Year 1L Monitor not working Replaced with another monitor
Year 6L Dell has no OS, install Windows Done
Tuesday, 17 March, 2009    
New computers Distribute Prep computers, check set up and networking Year 7 kids to help - done
Office Email still playing up Ring Helpdesk
Year 4M Mis ID still not in our MIS Ring Helpdesk
Year 2W CD not working and install PM Readers Put in new one. PM done
Year 1B Install more PM Readers to network Done
Newsletter Put online Done
Year4D Computer not starting up Started OK, slow and freezes while thinking. Edited startup, ran virus scan and defrag HD
Monday, 16 March, 2009    
Year 7B & 7S Reset passwords for students whose passwords aren't able to be changed themselves Done.
Year 1B Install PM Readers to network Done.
Year 4K Install Reading for Literacy to 1 computer, fix sound on other Done.
Prep M Computer returned still has no DVD working Emailed ACT to come and get it again
PM Readers Email ISBN nos to Cengage for site licences Done
Tuesday, 10 March, 2009    
Office Import pst file for Office computer again. Not retaining settings. Done, showed how to import if it happens again
Year 3C Reinstall printer on different computer as not sharing properly on Dell one Done
PrepU Finish setting up extra computer Done
PrepD Finish setting up extra computer Done
PrepA Finish setting up extra computer Done
AFQL Visit Do web page & put online Done
Year 3 Story Teller Do web page & put online Done
Newsletter Proofread & put online Done
Monday, 9 March, 2009    
Captains Induction Do web page for School Captains Induction Done. New heading for all web pages with new photo on done at home.
ICT Plan Finish Technology part.  
Software Licences PM Readers - check numbers and email to Cengage  
Thursday, 5 March, 2009    
Software Licences Check and print out for teachers Done
Year 4& 5 Print out MIS ID's & Photo copy Done
Office Email not working Rang IMS, needed to create new profile for email
Control Panel - Mail - Delete all profiles, add new in required name. Files, select, pst file from S Drive, import. Open OUtlook, add account. Import files from S drive again if not showing up.
Prep A Monitor not coming on Worked OK, intermittent fault, will replace with spare
Monday, 2 March, 2009    
ICT Committee Meeting 8am Year 1C room Done
Year 6L Check Dell's for repairs One fixed, other working OK when tech came. Lights 3 and 4 on indicate video card failure. 2nd computer working OK when tech came so not repaired.
Teachers' website Update Year 7 page Done
Year 1C Network Colour laser printer Done
Year 3C Finish setting up printer Done
Year 1S Network computer Done
Year 6W Can't open child's video on DVD Opens with Windows Media Player, need to download latest version.
Year 5R Windows Moviemaker needed on computers Part of Win XP SP2, copied disk for teacher to install on whatever computer needed
Newsletter Proofread & put online Done
Thursday, 25 Feb, 2009    
Year3C Finish setting up printer Drivers still not available
Prep M Set up one new computer Done
Year 1C Finish other 2 new computers, get Yr 7's to take 2 finished to room Done
Monday, 23 Feb, 2009    
Teacher Aides Network Colour laser printer Done
Year3C Finish setting up printer Done
Year 5F Finish setting up printer Done
Newsletter Put online Done
ICT Plan Start  
Thursday, 18 Feb, 2009    
Year 1B Printer needs installing, teachers web site not working from home computer Printer had loose cartridge, fixed and shared. Home computer needs security settings changed to allow scripts
Year 1C Finish new computer, get Yr 7's to take 2 finished to room Done
Year 3C Printer needs installing Done
Year 5F Printer not working Dead replaces with T Aides one
Year 4K Printer not working, one not printing landscape Computer needs reformatting, leave for MOE, other OK
MOE Readiness Map of school with room numbers for Sys Tech Done
Monday, 16 Feb, 2009    
MOE Readiness School walk around to check MOE Readiness 8.30am to 3.45pm
Monday, 9 Feb, 2009    
Year 3N Sound on computers not loud enough Check sound in task bar.
Library Server giving error message Unplug from UPS and into mains, check battery in UPS
Prep M Set up printer on new computer Done
Newsletter Proofread & put online Done
New computers Set up for classrooms - One done
Staffroom Computer Check going into Printer OK Done
MIS IDs Bulk upload Years 4 - 7 from SIMS to MIS, print our all user names and reset password for all users. Print out instructions for teachers to have chn change passwords Done
Friday, 6 Feb, 2009    
Replacement computers Set up for classrooms - PrepM & Year 5K One won't boot, returned, other same HD
Staffroom Computer Check username and password working OK Done
Year 3T Check all printers networked One needed to be added, others OK
New Printers Order 5 colour lasers and see teachers re place to put them in rooms on network - arrive next Wed. Done
PrepM Strip old computer and write off Done
Year 7R Printer needs to be networked Moved printer to classroom computers and networked all and teachers laptop
Year 7S Check Internet on laptop Changed proxy, MIS slow
Year 4C 2 Computers not working One started OK, other video card problem
Tuesday, 3 Feb, 2009    
Printers Check consumption of HP4600DN colour lasers, email re supplying 5 for cheaper price Done
Year 5K Motherboard faulty not HD so replaced with Deputy's computer All working and printer networked
Year 2I MIS ID's for kids Print out MID ID's for Year 2I &2M
Library Dungeon Computer not booting Power supply dead - sent to CP for new one. Replace computer if not power supply. (Was power supply)
Prep M Computer not booting Motherboard faulty same as 5K - replace with new 2nd hand Acer
Prep J Computer not booting, speakers not working Keyboard not working so wouldn't boot, speakers in wrong hole - needs to be green one.
Year 5R Printer not working OK now and all networked
New computers Arrived today To be set up and distributed
Newsletter Put online Done
Thursday, 23 Jan, 2009    
New desks Order 5 new desks Officeworks for Prep and Year 6W Done
New computers Email ACT for Quote Done
Newsletter Proofread and put online Done
Deputy Install Office 2007 patch Done
Year 5K Network leads to put online, one computer not working, needs new HD Leads not arrived yet
School Check classes who have moved and change computer allocations, check what is needed for new classes Done
Year 1S Computer not working Emailed ACT to pick up and fix
Year 1L Computer not working Emailed ACT to pick up and fix
Tueday, 27 Jan, 2009    
Office Computer not booting Needed new power supply - done
Teacher Aides Add new teachers to photo copier Done
Office New classes map Done
School Change web pages for new classes, change email addresses and add new ones Done
Year 5R Printer not working Checked needs more time on it.
Name/Grade Problem Solution
Tuesday, 9 December, 2008    
Year 6L Check network connections and connect all Done
Pokemon Delete all old files, create new folders for 09 Done
Monday, 8 December, 2008    
Newsletter Proofread and put online Done
Year 3C Computer not working OK when tested
Pokemon Back up files to DVD Most done, finish Tuesday
Classes 09 Map of classes for 09 Done
Monday, 1 December, 2008    
Newsletter Proofread and put online Done
Year 3T Internet not working Statewide outage
Year 6C One computer not printing Printer not selected as default
Office Cash drawer still not fixed Rang Rhys, coming today
USB Drives See tuckshop about stocking them for next year Rang contact re details, left message to ring back
Tuesday, 25 Nov, 2008    
Year 6W Computer not working Finish finding drivers and reloading Windows
Year 3T Network not working Lead broken, put in new lead OK
Aides Printer missing lines Clean heads and check - all OK
Office Install new Cash Drawer printer Done but cash drawer not working, Rhys to come and fix
Monday, 24 Nov, 2008    
Newsletter Proofread and put online Done
Year 6W Computer not online, one blue screen, printer not working Computer network point not active, moved to other point, printer moved to different computer, other computer needed Windows reloaded
Year 6A Printer needs to be networked Done
Year 2S Network not working To get electrician to fix wall plug
Year 3T Network not working Check
Principal & Office Install docx converter for Office Done, file on G Drive and Pokemon for other computers needing it
Monday, 17 Nov, 2008    
Newsletter Proofread and put online Done
Evacuation Map Make new map adding Prep and Temporary classrooms Done
Year 1A Laptop not finding IP address Done
Star Printer Install new Star Printer in office  
Teachers Website Add new Maths Programs Done
Tuesday, 11 Nov, 2008    
Teachers Website Add English documents to year level pages Done
Prep D Speakers ineffective, sound not working properly Gave new speakers
Year 4D Google missing from one computer  
Laser Printers Check out prices and feasibility of replacing ink jets with laser printers next year for MOE Done
Year 3C Printer not working Belt broken, shared computers to other printer
Deputy Principal Reformat Deputies old computer and load Windows for classroom use Reloaded OK this time. Still needs drivers
Monday, 10 Nov, 2008    
Newsletter Proofread and put online Done
Deputy Principal Reformat Deputies old computer and load Windows for classroom use Still not finished, needs to be reloaded
Year 6C Computers not online Network leads were either out or missing. Networked printers as well
Monday, 3 Nov, 2008    
Teachers Website Add new English  Programs Done
Newsletter Put online Done
SCIDS Check teachers data and correct on SCIDS website Done
Deputy Principal Reformat Deputies old computer and load Windows for classroom use Started - some drivers missing and hard to find.
Principal Set up mailing list for Principal on his computer Done
Year 4K Computer frozen Was OK, just slow loading Internet
Tuesday, 28 Oct, 2008    
Year 4D One School registration set up. Done
Prep A Computer not booting up, won't print Started in last know good configuration (Press F8 repeatedly as starting). Prints OK. Will rebuild if continues blue screen.
Year 2M Rebuild replacement Dell Done
Year 4 Web page for Yr 4 camp Done
Update MIS Continue adding students to MIS that were not on. Done
Monday, 27 Oct, 2008    
Chinese Teacher needed One School registration set up. Done
Year 1A Printer not networked, Kid Pix won't install on new Dell New Dell's have partitioned hard drive so all programs need to be installed on D: Drive not C: drive. Moved printer to older Dell to share and networked all computers to it.
Newsletter Put online Done
Year 7B Put Office on replacement Dell Done
NAPLAN results Add to web page Done
Monday, 20 Oct, 2008    
Year 2M Dell not booting up Return under warranty
Year 4C Printer not working Wrong default had been set, computer not online. Checked and all working
Year 7S Set up new laptop Done
Thursday, 14 Oct, 2008    
G.Healey Laptop not going on network or Internet properly Needed autoproxy settings, changed start up so starts faster.
Deputy's Computer Local Profile not allowing Outlook to start Change setting in Mail Profile to always ask for profile and works OK.
Year 3C Dell making a funny noise Noise went on restarting and jiggling case.
Year 3T Computer not finding Pokemon Network cable not plugged in
Year 6/7B Descriptions put online Done
Prep A Computer not turning on Started in safe mode, uninstalled latest program and works fine now.
Monday, 13 Oct, 2008    
Newsletter Put online Done
Deputy's Computer District Tech came to set up. Needed to be reformated and SOE installed. Email profile was corrupt so needed to be recreated.
Year 3T Set up new computer Done
Year 6/7B Descriptions put online Need Flash drives for copies of files, finish Tuesday.
Year 7S Laptop won't show up projector Checked, USB not working either, couldn't get going.
Year 3C Dell making a funny noise Check on Tuesday, ring Dell for warranty.
Monday, 6 Oct, 2008    
New Server Ring Dell to cancel as MOE not going in until next year now Done
Year 3T Take computer to office to be picked up, email ACT to pick up and bring replacement Done but new one has not arrived yet.
DP Computer Ring IMS to see why haven't been out to set up new computer Didn't have record of job!!
Newsletter Put online Done
Update MIS Continue adding students to MIS that were not on. Still not finished
Thursday, 18 Sept, 2008    
Update MIS Continue adding students to MIS that were not on. Nearly finished!!
Prep J  Needs speakers for one computer Gave set of speakers.
Year 4D  Printer not working. Unplugged printer, closed down computer, printer came back OK
Year 4K Computer not coming up. Printer still not working on one Trying to use password, none needed. Installed printer on computer but still won't print. Use flash drive to transfer to other computer.
Year 3T Computer not turning on Email Aus Computers as under warranty
RAM Upgrade Finish Ram upgrade All done
Monday, 15 Sept, 2008    
New photocopier Learn how to send reports to Data 3 Send in each month and print out usage report for aides
Year 4K 2 not online, one not printing Wrong autoproxy settings in one.
Year 6 Reset all passwords, print out list of Year 6 students Give teachers lists at Staff meeting Tuesday
RAM Upgrade Continue Ram upgrade Started, over half done
Year 2 Add photos to Yr Scientist page Done
Newsletter Put online Done on Tuesday in lunch hour
Monday, 8 September, 2008    
Library One bank of computers not turning on Switch thrown in switch board
New Server GIve Belinda info to order new server for MOE Done
Old Server Email S/N and Model to MOE Coordinator Done
RAM Upgrade Start upgrade of RAM in computers with 256Mb Started, over half done
Newsletter Put online Done
Tuesday, 2 September, 2008    
Year 5R Install in classroom All done and installed, printer networked
Year 5K Set up  new computer, install in classroom All done and installed, printer networked
French French program online Phoned again this morning, still not working
Year 4K Internet not working on 2 computers All OK when checked
MIS user names Put students not on MIS on. Started
Monday, 1 September, 2008    
French Set up French program online 3 phone calls and still not working
Aides Computer won't start Motherboard faulty, set up new one
MIS user names Put students not on MIS on Need EQ ID's and birth dates first
Newsletter Put online Done - at home
Year 3N&3T Need speakers, Google Earth for computers Can try Google Earth but uses lots of bandwidth
Year 5K & 5R Set up 2 new computers 5R computer done
Monday, 25 August, 2008    
Deputy Principal Ring IMS about setting up new computer Systems technician has to set it up
Year 5KR Laptop not going on Internet IP conflict doesn't show up in Vista - OK now
Newsletter Put online Done
Library Leads pulled out of video player Sorted out leads and put back right way
Year 4C Put different printer on teachers laptop, install SAV and network to back printer. Done
Year 2S Printer not working, Dell not working properly. Dell OK now, printer dead, installed different printer.
Year 5R Install new hard drive and set up. SATA hard drive needs an adaptor, waiting for that.
Tuesday, 19 August, 2008    
French Install French program on laptop Spent 1.5hrs on it and still  not working properly
Year 1A, 6C Check new computers are all running OK Done
Year 5R Set up new computer. Change monitor on one. One with new monitor stopped working - HD dead, ordered new HD
Year 2I One computer not working. Started after fiddling with power lead.
Year 4C Network and check laptop working with printer. All good
Monday, 18 August, 2008    
Year 1A Set up 1 new computer and install Done.
Year 5L Set up 1 new computer and install Done.
Year 6C Set up 2 new computers and install Done. SAV won't update - change setting to autoproxy.eq.edu.au in Live Update in Control Panel and add user name and password
Newsletter Put online Done
Cost Plus Ring and order ram for upgrades Done
Jaycar Ring about USB extenders for Yr 7 and 6 Rang, have some $9.95 each, check if correct ones first
Tuesday, 5 August, 2008    
Serials Finish checking serial numbers for ram upgrade Finished and sent to Cost Plus for quote
Library Set up other 3 new computers Done
Library New printer to print on CD's and switch for extra computers Went to Harvey Norman to buy
All staff ICT Census Survey Collated answers for survey, some still not handed back
Year 3N Printer not feeding paper Installed new printer and shard with other computers
Year 7L 2 students needed MIS ID Done
Monday, 4 August, 2008    
Library Check to see why 3 new computers are not online and teachers can't find Pokemon Teachers need to check that power is going to switch as kids kick out leads. If Pokémon shortcut is gone need to access from My Computer using mapped drive. Can create new shortcut on desktop by right clicking and creating shortcut on desktop.
Year 4C Move printer on to different computer, share printer with all computers. Give class list of MIS ID's Done
Year 2I & M Give back book and show website done over weekend Done
Serials Check serial numbers for ram upgrade Done
Newsletter Proofread and correct office copy. Put online Done
ICT Survey Collate results Need to rest of results to complete
Year 1M See about uploading material for ICT licence Done
Tuesday, 29 July, 2008    
Year 7L Install Office 2007 on laptop Done
All staff ICT Census Survey. Survey for teachers section of ICT Census
Library Set up 6 new computers for library lab 5 done and 4 installed, 3 online. 1 to go
Year 4C Print out Yr 4 list of MIS ID Done
Monday, 28 July, 2008    
Year 4C Move scanner back to computers so can share. Share printer with all computers. Replace monitor on extra computer. Done
G. Healey Units to go on teachers web site Done
Year 6L Check printer OK
Newsletter Put online Done
Year 5R See about unblocking class website Need to send URL - done and unblock requested
Year 6A Internet for laptop not working Needed school settings - OK now
Year 4C Laptop not working Lead to IWB not plugged in
Tuesday, 22 July, 2008    
Year 3C New HP not working, one other not working either Power lead loose on screen on other, rang HP to come and fix. Came Wednesday.
All staff ICT Survey. Did up ICT survey to lead to compiling updated computer skills list for school.
Year 4C Check scanner set up on laptop Laptop won't open antivirus program or change name in Control panel. Could be virus, needs to be checked
Marg No email Set up email account
Year 1S Needs Adobe 9 Set up
Year 6C Computer not working Motherboard dead - order new 2nd hand one
Monday, 21 July, 2008    
Year 7B Powerpoint not working opening quickly. Network Printers. Reinstalled, downloaded updates. Printers done.
Year 6C Computer not working. Printer jammed. Installed new printer
D Block Check all computers are online, Done
Newsletter Put online Done
Year 1S No Internet Lead loose
Tuesday, 24 June, 2008    
Library Order 6 new computers for library. Done
Year 6A Teamboard not working on laptop Fiddled with USB, reinstalled Teamboard software and is now going!!
Year 1S Workstation not booting up properly. Replaced ram, tried to reinstall Windows but can't find HD. Quote from CP to replace HD and upgrade Ram to 512Mb
Year 3K Teacher password not working. Reset in MIS
Kid Pix Do note for teachers on how to install. Done
Sports Day Take photos, put in slide for web pages Done
Monday, 23 June, 2008    
Library Install KidPix on network and install on library computers On Pokemon, find the "KidPixNetwork" Folder. In that folder is a file called "WorkStation Installer". Double click to run. Let it install to C; drive on the workstation but when it asks for location of Server, click on "Browse" and go to Pokemon and click on the "KidPixNetwork" Folder. Follow the prompts to complete installation.
Monday, 16 June, 2008    
Year 1S Computer not online Plug on wall at data outlet was loose.
Year 6L IP conflict with another computer Changed IP address to one not used already.
Newsletter Put online Done
Year 4K Computer frozen and new mouse needed Reset computer, started fine. New mouse installed.
Library 2 mice not working One was frozen, replaced mouse. Computer near window's mouse needs to be removed and reinserted as the computer plays up occasionally.
Web pages Do web pages for Imagination Show, Year 3 Science, Prep and Maths Challenge All done.
Tuesday, 10 June, 2008    
Office Virus on Admin computer Updated antivirus, researched type, rescanned computer, all OK
Year 6A Children couldn't open Word files in Office 2007 from flash drive on to school computers Opened students' files and converted them to 2003. Showed them how to save as 2003 in Word 2007.
NOTE: Teachers please advise students to save files as Office 2003 if they are using Office 2007 at home. I will not be installing 2007 on school computers as when MOE comes it will only have Office 2003.
Year 5R New cable for laptop Installed new 20m network lead, works on Internet fine now
Year 7B/7L Office 2007 No tool in 2007 to scan straight into Word 2007, Form toolbar not present either so reports can't be unlocked to type in if you use 2007. Advised to use 2003.
Deputy Principal New laser printer needs to be installed Done
Old Computers Get ready for dumping All marked for Jeff and Edquip no. recorded
Report Cards Work out how to unprotect form in 2007 Worked out and made instructions in Word - on teachers website.
Newsletter Put online Done
Monday, 2 June, 2008    
Year 7l Set up new laptop Done - needed to reload Windows
Tuesday, 27 May, 2008    
Office Laser Printer giving 49 error Googled error, needed firmware upgrade, done.
Year 4C Printer not registering Reinstalled printer and shared with other computers.
Year 4K Replace hard drive. Hard drive brought by suppliers, wrong size, replacing complete machine.
Year 6W Set up new computer Installed and printer installed, checked out old one, faulty m/board.
Year 6/7B Printer not working, computer not working USB Leads missing from printers, ram needed reseating in computer, upgraded ram to 512Mb in 2 computers.
Library Investigate upgrading ram in older computers in lab Took computer to supplier, checked ram type and priced - $700 to do 17 computers.
Monday, 26 May, 2008    
Newsletter Put online Done
Year 5R Take ram from Year4K old computer to upgrade. Installed ram but wouldn't work, so removed. Needs new computer.
Year 4K New computer won't boot up. Hard drive not showing up. Emailed Suppliers
Year 6W Started setting up new computer. Finished, set up Tuesday
Monday, 19 May, 2008    
Newsletter Put online Done
Library Do site survey of library with Systems Technician Took photos, filled in forms for CDM to upgrade library switch to 48 port and upgrade cabling for all computers.
Tuesday, 13 May, 2008    
Newsletter Put online Done
Year 6/7B Printer not working, computer not working USB Leads missing from printers, ram needed reseating in computer, upgraded ram to 512Mb in 2 computers.

Library

USB ports still not working Reseated card in different slot, working OK now.

Prep J

Camerapics folder missing from Pokemon Folder had been moved into other folder. To find do a search - Start, Search/All files and folders/Look in - Pokemon, type in folder name in "All or part of this file name"

Year 4K & 5L

Set up new computers Started, nearly finished - ready 19/5/08

Old Computer

Set up computer for Prep Took ram from one computer & installed in similar model to make 512Mb.
Monday, 12 May, 2008    
Year 4L No Flash player on computer, Set up replacement computer Flash Player in Computer Setup folder on Pokemon, new computer installed.
Year 4D Set up replacement computer Done
Library UPS not working properly Not plugged in correctly
Year 2S Internet intermittent, One CD ejecting all the time. IP address conflict Ran lead to other end of room for Internet, changed IP address and installed new CD player.
Year 2W 3 Computers not on network One not plugged in, socket plug missing, others worked ok.

Tuesday, 29 April, 2008

Year 4D & 4L Set up replacement computers Started
Year 3T & 3C Install printers for new computers Done
Year 3T & 3C Trouble installing Reading for Literacy Copy folder for Reading for Literacy level eg RL3 folder from Pokemon to C: drive of local computer. When copied, open folder on C: drive and look for RL3_XX file. Right click to create shortcut and then drag to desktop. Rename Reading Literacy 3 etc.
French Word not starting properly, No sound Reinstalled Office 2003, Changed sound settings which were muted, OK now
Aides Computer not starting up Video card driver fault, started OK on reset
Software Check Kid Pix Site Licence Didn't have site licence, ordered from Software Time $925 for network licence for Kid Pix and Story Book Weaver
Library USB cards Put in 4 USB cards

Monday, 28 April, 2008

Library Not accessing Internet, server shutting down
Some not reading USB
UPS sent away for new batteries
4 USB 2 cards arrived
Year 3T Set up  2 computers Finished and set up
Year 7B Needs Publisher on laptop Needs new HD, ordered
Year 1S New computer not booting Needs new HD, ordered
Newsletter Put online  

Monday, 21 April, 2008

Library Not accessing Internet, server shutting down
Some not reading USB
UPS needs new batteries
Buy 4 USB 2 cards for computers
Year 3T Set up  2 computers Started but not finished
Newsletter Put online  

Tuesday, 15 April, 2008

Year4C Computer not starting up OK today
Year1S Computer not starting up OK today
Year 7B New Laptop not going online Put in settings to use school network
Year 7L Laptop not going online Changed Internet settings to http://autoproxy.eq.edu.au
Year 3N Set up  2 computers Reload Windows on Dell, network settings for both, Office for Dell, Roxio on HP
Office Need to access SCIDS website accessed site, uploaded students from SIMS to MIS

Monday, 14 April, 2008

Year2I Computer not going into Windows Activated Windows
Year 1M Finish setting up 1 replacement computer Reloaded Windows XP and installed settings and programs
Year 3D Set up  1 new computer Install Roxio and network settings
Year 2S Set up 2 replacement computers Reloaded Windows XP on each and installed settings and programs. Had to reformat HD and reload Windows as one caught loveatuto from Pokemon when installing program.
Library

Pokemon and some library computers not turning on

Checked switch box and reset thrown switch.
Library

Pokemon has Loveauto virus again

Cleaned from Pokemon.
Office

Web page won't print to fit on page

Installed IE7 which has a shrink to page function

Tuesday, 1 April, 2008

Prep U Computer not working Replaced Hard drive, reloaded Windows
Year 2M 2 Computers not working Set up 2 computers to replace 2 dead ones - one new HP and one 2nd hand Dell. Reloaded Windows on Dell
Chinese

Easter cards for Web pages

Scan 6 Chinese Easter cards, make a web page to display cards

Monday, 31 March, 2008

Year 3C/M Printer not working, 2 Computers not working Installed new printer, networked it to other computers. Reseated ram on 1 computer, changed power cable on other - all working ok
Year 2S Printer not working Cable had come out of printer
Year 1S Sound not working on one computer, 2 new ones need Flash Player, one computer wouldn't accept password for Internet Checked sound setup and was muted. Installed Adobe Flash player on 2 computers form file on Pokemon. Replaced keyboard on one that wouldn't accept password.
Year 5R 2 computers not printing Reinstalled printer on both computers and now working.
Year 7B Laptop not connecting to Internet Removed Antivirus and installed SAV, checked settings, working OK
Year 7L Student's PowerPoint not opening Installed Office 2007 on one computer, opens OK with 2007
Year 2M 2 computers not working HD dead in one - to be replaced under replacement scheme. Other dead - replace this one instead of one scheduled for replacement and ram to be upgraded.
Year 2 Needs MIS ID and passwords Printed out all Year 2 MIS ID's for teachers to check, reset password for all Year 2 to a common password.
Newsletter Put Newsletter online Done
Year 6L Office document opens in a student's file Restore Normal.dot. C:\Documents and Settings\my username\Application Data\Microsoft\Templates. With Word closed, delete old normal.dot. Normal.dot restores itself on restarting Word.
Year 7B Scanning program to scan documents to Word In Microsoft Office, Select Microsoft Office Tools, then Microsoft Office Document Imaging. Open program and select scan. When scanned go to Tools, Send Text to Word.
Prep U Computer not starting up Reload Windows - problems loading, do on Tuesday.
   

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